GenAI in Local Government

Location
Via Teams

Date
21 Aug 2025

The GenAI in Local Government: What’s Working, What’s Not, and What’s Next webinar explored how local governments across Australia and around the world are adopting and implementing Generative Artificial Intelligence technologies.

The free webinar explored what’s effective, where are the roadblocks, and what the future looks like. These insights will be presented by Nick Abrahams – a leading futurist, government advisor and Adjunct Professor at Bond University who researches and teaches the practical application of AI for organisations.

This session is grounded in real-world examples and is designed to provide practical, actionable insights for council leaders and teams navigating the AI transformation.

Watch the webinar recap here.

Key takeaways include:

  • Hype vs reality: The current state of GenAI in Australian local government – what’s already in use and what’s just buzz.
  • Case studies: How councils are using GenAI to automate admin tasks, generate reports, manage planning approvals, and engage communities more effectively.
  • Risks and governance: Key risks including data privacy, misinformation, and cyber security – and how councils are addressing them.
  • The productivity opportunity: Where GenAI can save time and money – and how to identify high-impact use cases.
  • Collaboration & upskilling: Why success depends on cross-functional teams, staff training, and collaboration
  • What’s next for councils: A forward look at the role GenAI will play in the local government workforce, policy-making, and citizen experience.